I'm pulling hard for the News & Record in Greensboro, North Carolina, which has decided to make its readers into collaborators. In a column today, the paper's editor, John Robinson, outlines some principles (and kindly mentions my book) about his agenda for 2005. Among other things:
"We want to open the doors that separate us from you. To begin with, every news department employee will individually interview several people like you -- maybe even you -- about the newspaper this month. We want to find out what you think about us and how we can improve. We will build on what you tell us."Whether you're in the media business or not, this is going to be one of the experiments to watch.